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- Sales Orders
- How to open a register
- How to close a register
- How to add a customer to an Order
- How to edit a customer on the sale orders page
- How to Create a customer with the sale orders page
- How to add a product?
- Available payment methods
- How to make a Split Transaction
- How to change the order source
- How to add a billing address
- How to add a shipping address
- How to print a receipt
- How to add a note to the order
- How to turn on or off the auto print receipt
- How to make a Sale
- How to make a Sale Copy
- How to make an exchange
- How to give Store credit
- How to use Store credit
- How to Add a Staff Member to a Cash Register / Point of Sale
- How to create a new Customer in Manage Orders
- How to create a new Order in Manage Orders
- How to search for orders
- How to print an invoice
- How to print an Address
- How to print a Pullsheet
- How to print a Receipt
- How to edit an order
- How to ship an order
- How to delete an order
- How to return a product
- How to view a return order
- How to make a return
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- Articles coming soon
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- How to open a register
- How to close a register
- How to add a customer to an Order
- How to edit a customer on the sale orders page
- How to Create a customer with the sale orders page
- How to add a product?
- Available payment methods
- How to make a Split Transaction
- How to change the order source
- How to add a billing address
- How to add a shipping address
- How to print a receipt
- How to add a note to the order
- How to turn on or off the auto print receipt
- How to make a Sale
- How to make a Sale Copy
- How to make an exchange
- How to give Store credit
- How to use Store credit
- Show Remaining Articles (4) Collapse Articles
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- How to Add a Staff Member to a Cash Register / Point of Sale
- How to create a new Customer in Manage Orders
- How to create a new Order in Manage Orders
- How to search for orders
- How to print an invoice
- How to print an Address
- How to print a Pullsheet
- How to print a Receipt
- How to edit an order
- How to ship an order
- How to delete an order
- How to return a product
- How to view a return order
- How to make a return
-
- Articles coming soon
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- How to create a new Customer in Manage Orders
- How to create a new Order in Manage Orders
- How to search for orders
- How to print an invoice
- How to print an Address
- How to print a Pullsheet
- How to print a Receipt
- How to edit an order
- How to ship an order
- How to delete an order
- How to return a product
- How to make a return
-
- How to Search For An Inventory Item
- How to Add a Catalog Subscription to Your Database
- How to Adjust the Price of an Inventory Product for Any Sales Channel or Location
- How to Transfer Inventory from One Location to Another
- How to Manually Adjust an Inventory Quantity on Hand via Transfers or Adjustments
- How to add a product to the Inventory
-
- How to Search For An Inventory Item
- How to Manually Adjust an Inventory Quantity on Hand via Transfers or Adjustments
- How to Transfer Inventory from One Location to Another
- How to Adjust the Price of an Inventory Product for Any Sales Channel or Location
- How to Adjust Inventory Quantities or Reserve Quantities for Any Location
- How to Archive a Product
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- Articles coming soon
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- Articles coming soon
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- How to Create a Cash Register
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- How to open a register
- How to close a register
- How to view a Cash Register’s transactions for today
- How to view all of a Cash Register’s transactions history
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- How to add a Dimension Unit
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- How to add a Label Format
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- How to remove a Label Size
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- How to Edit a Search Filter
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- How to add the API key to Endicia
- How to add a Carrier
- How to edit a Carrier
- How to remove a Carrier
- How to add a Content Type
- How to edit a Content Type
- How to remove a Contents Type
- How to add a Delivery Confirmation Type
- How to edit a Delivery Confirmation Type Type
- How to remove a Delivery Confirmation Type
- How to add a Dimension Unit
- How to edit a Dimension Unit Type
- How to remove a Dimension Unit
- How to add a Label Format
- How to edit a Label Format Type
- How to remove a Label Format
- How to add a Label Output Type
- How to edit a Label Output Type
- How to remove a Label Output Type
- How to add a Label Size
- How to edit a Label Size Type
- How to remove a Label Size
- How to add a Non Delivery Option
- How to edit a Non Delivery Option Type
- How to remove a Non Delivery Option
- How to add a Packaging Type
- How to edit a Packaging Type Type
- How to remove a Packaging Type
- How to add a Service Type
- How to edit a Service Type
- How to remove a Service Type
- How to add a Weight Unit
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- How to remove a Weight Unit
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How to make a return
PostedJune 30, 2025
UpdatedJune 30, 2025
ByKevin Kirwan
- Access the Manage Order page
- Click on the Sales Order tab in the left-hand menu.
- A dropdown will appear; select Manage Orders.
- Finding the Order that has Return Items
- Filter the Order List with any combination of the filter below
- (Optional) Order Status
- (Optional) Order Number
- (Optional) Customer Name
- (Optional) Input or Select the Payment Method types from the drop down menu of Payment Methods.
- (Optional) Input the customer Email address into the Email box.
- (Optional) Click the Order Sources check mark box that the order was completed on, in the Order Sources list.
- (Optional) Selecting a pre-made Date Range in the Date Range box or Inputing a custom date range by the To and From boxes.
- Click the Search button.
- Filter the Order List with any combination of the filter below
Posted
Updated
ByKevin Kirwan
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