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How To Add Shopify Sales Channel

How to Connect Your Shopify Account to Mantle

  1. Log into Mantle and Shopif
  2. Navigate to Channels in Mantle
    • In your Mantle tab, locate the left-side menu.
    • Click CHANNELS to expand the dropdown menu, then select MANAGE CHANNELS.
    • You’ll see a list of your current channels (if any). At the bottom of the page, click ADD A SALES CHANNEL.
    • A popup will appear showing available integrations. Select SHOPIFY.
  3. Set Up an App in Shopify
    • Switch to your Shopify tab.
    • (If you’re not logged in, log in now.
    • On Shopify’s left-side menu, click APPS. A popup will appear; select APP AND SALES CHANNEL SETTINGS.
    • On the new page labeled APPS AND SALES CHANNELS, click DEVELOP APPS on the right-hand side.
    • Once the page loads, click CREATE AN APP at the top-right corner.
  4. Create the App
    • A popup will appear. Name the app something easy to remember, such as “Mantle Integration.”
    • The App Developer field should auto-fill with your Shopify account name and email address.
    • Click CREATE APP.
    • At the top of the page, you’ll see the title APP DEVELOPMENT > (Your App Name).
  5. Configure Admin API Scopes
    • In the app screen, locate and click CONFIGURE ADMIN API SCOPES (middle-left of the screen).
    • On the ADMIN API ACCESS SCOPES page, scroll down and check every single box. (Note: There’s no “select all” button—you must manually check each box.)
    • After selecting all scopes, click SAVE at the top-right of the screen.
  6. Install the App
    • Go to the API CREDENTIALS tab at the top menu.
    • Click INSTALL APP in the middle of the screen.
    • A warning popup will appear; confirm by clicking INSTALL. (Do not refresh or navigate away while the app is installing.)
  7. Save Your Admin API Access Token
    • Once the app is installed, you’ll see your ADMIN API ACCESS TOKEN.
    • Important: You can only reveal this token once. Copy and save it immediately in a secure location (e.g., Mantle or a text document).
    • If you lose the token, you’ll need to delete the app and start over.
  8. Connect the App to Mantle
    • In Mantle, paste the API ADMIN ACCESS TOKEN and API Key into the appropriate fields.
    • Select the INVENTORY LOCATION from the dropdown menu. (If no inventory locations exist, create one first in Mantle and save your token.)
    • Note: You can link multiple inventory locations to your sales channel.
  9. Add Your Shopify Store Name
    • In Mantle, enter your Shopify Store Name into the STORE NAME field.
    • Important: Only enter the store name without .myshopify.com or https://.
    • To find your store name, look at the text before .myshopify.com in the top-left corner of the Shopify API page.
  10. Validate the Integration
    • After entering all required information in Mantle, click VALIDATE.
  11. Channel Status Mappings
    • Once validation is complete, a popup window labeled Channel Status Mappings will appear.
    • For now, you can close this window.
  12. View and Manage Sales Channels in Mantle
    • In Mantle, you’ll now see a list of all your current sales channels, including active and inactive ones.
  13. Enable the Shopify Channel
    • If you’re ready to push inventory to your Shopify channel, locate the channel in Mantle.
    • On the right-hand side, click the ACTION dropdown menu and select ENABLE.
    • A confirmation popup will appear. Click CONFIRM to enable the channel.

Helpful Tips

  • Always double-check you’ve saved your ADMIN API ACCESS TOKEN before leaving the Shopify app screen.
  • If you encounter issues during the setup, delete the app in Shopify and restart the process.

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